Our proven enterprise Agile Development & Delivery model:

  • Optimizes performance.
  • Increases delivery velocity.
  • Lowers costs.
  • Offers a higher level of product quality.

DHS (Department of Homeland Security) and DoD (Department of Defense) have enjoyed these Ignite benefits across multiple IT modernization, software development, and transformation engagements.

Our Methodology Delivers Value on an Enterprise Scale




Sites in 54 states and


increase in productivity
over 2 years

Using ServiceNowTM and SalesforceTM Increases Velocity

We leverage low-code platforms such as ServiceNow and Salesforce to accelerate delivery of mission-critical applications and manage data and metrics.


You Are in Control: Agile Product Owner Lifecycle (APOL)

Agile Product Owner Lifecycle (APOL) delivers education, coaching, mentoring, and support to help you achieve your objectives.

We facilitate accurate release plans and develop quantitative analysis to measure and report results for Sprints and organizational Key Performance Indicators (KPIs). We drive the APOL with you:

  • Planning solutions that optimize business value.
  • Defining solutions that are user-centered and effective.
  • Elaborating solutions to enable Agile delivery.
  • Delivering solutions in a standardized, efficient, and predictable manner.
  • Improving processes to optimize value, efficiency, and productivity.

The Ignite APOL is composed of 5 distinct workflow phases that apply Human Centered Design (HCD). These phases are:


We collaborate with you to define and understand the scope of your business opportunity and align with your mission, objectives, and culture. Actions include:

  • Crowdsourced Ideation (IDEAScale)
  • User Surveys/Focus Groups
  • User Base Assessments
  • Customer Personas & Journey Maps
  • Design Sprints
  • Low Fidelity Prototypes
  • Customer Support Analytics
  • Capturing APOL artifacts


We work with all stakeholders early in the change process to confirm planned solutions fit with business objectives. Related, we maximize Customer Experience/User Experience (CX/UX) through early forms of User Acceptance Testing (UAT). This phase also ensures successful Organizational Change Management (OCM).



We document and draft features, epics, and user stories that articulate your solution requirements, ensuring they are concise, clear, and innovative.



Our developers build and enhance the product. We collaborate with you as we continue to support end users during iterative releases during Sprints.

We report metrics to keep you apprised of the real-time Sprint KPIs. Related, all user stories are tested to ensure acceptance criteria are passed in Systems Integration Testing (SIT), Functional Qualification Testing (FQT), User Acceptance Testing (UAT) and Systems Production Testing.



We collaborate with you to ensure your solution aligns with business and user needs.

We measure and report adoption/usage metrics and learn from collected feedback. Thus, empowering you to make informed decisions regarding your solution’s the next iteration.


Ignite your way to a more secure and efficient future.
Contact us today.