A Design Sprint is a step by step process focused on exploring critical business problems through understanding, innovating, brainstorming, designing , prototyping, and testing solutions with users and customers. Engaging in this process helps teams to clearly define goals, to validate assumptions and to provide input to the product roadmap before starting development.
Human Centered Innovation is about meeting people where they are, understanding their needs deeply, and collaborating to ideate, design and test solutions iteratively. Product and services designed and built using a Human Centered Innovation approach are more successful and provide users with solutions they want and that they intuitively know how to use. Adoption rates increase and support and help-desk tickets decrease, because users can understand and use products that they have helped design.
New and innovative approaches to business process re-engineering are now possible using emerging tools and technologies, enabling organizations to reimagine business processes and redesign them to be faster, smarter and more intelligent.